Love to Talk? Work From Home as a Customer Service Rep

If you’re looking for a legitimate work from home customer service job you are in the right place at the right time. As more and more companies save money by reducing office space and allowing their employees to telework, there’s an increased need for virtual customer assistance. Jet Blue Airways, 1-800-flowers, Eddie Bauer and Bluefly are just a few out of hundreds of major retailers already outsourcing consumer calls to work from home customer service reps spread out across the country. Reps can be full time employees, part time employees, or independent contractors, and can handle all sorts of support […]

Virtual Contact Centers and Home Based Customer Service Jobs on the Rise

PajamaJobs is more than an online job board for telecommuting jobs. It is a telework movement. Browse our job listings for current openings, including numerous home based customer service jobs. Every company and job listing is researched and hand-screened before posting in order to weed out biz opps and scams. Get full access today for $1.00 Recent trends in customer service delivery show that an increasing number of Americans are now working home based customer service jobs, a position that provides a consistent income, flexible schedules and allows full-time telecommuting. In fact more than 250,000 Americans work “virtually” from home […]

Home Based Employment On The Rise Despite Economic Recession

Amid the economy’s many ailments, some good news has remained mostly off the radar: The at-home work force is growing, and is encompassing new occupations ranging from radiology and nursing to auditing and teaching. For companies, home-based employees, independent contractors and freelancers are helping cut costs and improve customer service. Full-time, home-based employees, freelancers and independent contractors in the U.S. are expected to increase by 200,000 workers to 11 million by the end of 2009, says Ray Boggs, a vice president of IDC, Framingham, Mass., a market-research firm; he sees another 200,000-worker increase in 2010. While that is a mere […]

Home Is Where The Rep Is

You’ve heard time and again how consumers have more choices now than ever and have access to more information than ever. Technologies such as the Internet have empowered customers, giving them instant access to alternative sales channels and competitors. And as consumers gain more control, they’re leveraging it to customize and dictate terms. They now have higher service expectations and demand interaction with experts who can quickly resolve issues in their favor. This evolution poses unique challenges to contact centers. Like other operational units, contact centers are being stretched to do more with less. Centers are expected to contain costs […]

Have an Eye for Detail? Work From Home as a Medical Coder

Medical coding job opportunities are not limited to traditional settings such as hospitals and clinics. The United States Department of Labor states that medical coding is one of the fastest-growing professions today, and ranks in the top 5 positions for work at home careers. Government regulations have increased the amount of paperwork involved with insurance claims, and as a result, more and more companies are looking for home based specialists to translate information into numerical codes. Medical coders use numeric codes to identify specific outpatient and inpatient medical services so that private and public insurance companies can be billed. Here […]

Fast Typer? Become a Home Based Transcriber

Anyone with solid typing experience – legal secretaries, executive assistants, or simply those with quick fingers – can work from home as a transcriber. There are literally thousands of companies needing information (recordings) transferred from cassettes, CDs, DVDs, etc. into text. Transcribers are fast typists who listen to recorded information and then data enter it into an online computer system. Some companies offer very specific work (such as transcribing legal documents only), while others pair you with more general assignments, or assignments that match your expertise and job background. Salary: Payment is by page, or an hourly rate; approximately $10 […]