[ismember]► Asurion ◄ [/ismember]We are the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers or HDTVs, we provide more than 70 million consumers worldwide with best-in-class, next day device replacement.
With several offices and call centers across North America and around the world, plus a rapidly expanding force of Work-at-Home Agents, we have over 10,000 employees dedicated to providing great service.
When you work with our company you will be an employee (not an independent contractor), work a set week-to-week schedule, earn a guaranteed hourly pay rate, receive paid training, and rely upon easily accessible support whenever you need it.
What the job involves:
Handling inbound calls from customers regarding wireless handset insurance claims, electronics repair facilitation or roadside assistance requests from wireless customers. We also have bilingual positions available.
# At least 1 year of customer service, retail, or call center experience
# Excellent customer service and communication skills
# PC literacy (Windows, web navigation) and 25 WPM typing skills
Full-time and part-time openings are available and exact schedules will be discussed with each candidate, but evenings and weekends will be required. You must be able to work at your computer throughout your entire shift (minus short breaks and a lunch period) while maintaining a noise and distraction-free environment.
# PC running Windows XP or Vista with sound card, headset jack or external speakers, 10/100 Ethernet and at least two USB 2.0 ports. Processor speed, space requirements and other specifications can be found on our website listed below.
# High-speed, hard-wired broadband internet connection (see below for details)
# Corded phone connected directly to your hard-wired analog phone line in one of the following area codes: 303, 615, 713, 719, 720, 970 (many services can provide you with a phone number from any area code regardless of your location)
# Telephone headset with noise-canceling amplifier and microphone
# Headset with USB adapter and microphone capable of plugging into your computer
Broadband Internet Access:
A high speed internet connection that must be able to consistently provide download speeds of 768 KB download and 256 KB upload. This must be a hard wired service such as DSL/Cable/Fiber; wireless service or satellite broadband services are not acceptable.
Get more info and apply for this job:
22894 Pacific Boulevard
Sterling, VA 20166
Apply Here: http://asurionforce.com/[/private_member][/private_trial]